Pharmacy Operations Leader: Patient Experience & Compliance

Blink Health; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Blink Health is seeking a Senior Manager of Pharmacy Operations to lead onsite teams in Pittsburgh, ensuring efficient pharmacy workflows, timely order fulfillment, and superior patient outcomes. You will drive data-informed decisions, optimize partner coordination, and mentor managers in a fast-growing healthcare tech environment.

The role requires 5+ years of managerial experience, a business/operations degree, and a track record in high-volume settings.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 5+ years of managerial experience in high-volume or startup environments.
• Healthcare/pharmacy operations experience preferred.

Responsibilities

• Manage pharmacy and patient service workflows to SLAs, quality standards, and productivity targets.
• Oversee end-to-end order fulfillment and external pharmacy partner coordination.
• Lead complex escalations and ensure patient-first outcomes.
• Collaborate with cross-functional teams to optimize processes.
• Develop successors and coach supervisors.

Skills

Leadership

Team development

Data-driven decisions

Cross-functional

Communication

Education

Bachelor's degree in Business Admin/Operations Mgmt

Tools

Excel

SQL

Tableau

Job description

Blink Health is seeking a Senior Manager of Pharmacy Operations to lead onsite teams in Pittsburgh, ensuring efficient pharmacy workflows, timely order fulfillment, and superior patient outcomes. You will drive data-informed decisions, optimize partner coordination, and mentor managers in a fast-growing healthcare tech environment.

The role requires 5+ years of managerial experience, a business/operations degree, and a track record in high-volume settings.