Pharmacy Operations Lead & People Coach

Walgreens Co.; New York (NY); Vor Ort; USD 31.000 - 49.000; Vollzeit

Zusammenfassung

Walgreens Co. seeks a full-time, certified pharmacy technician for day-to-day non-clinical and some clinical support under pharmacist supervision. Responsibilities include processing prescriptions, patient data entry, inventory, and coordinating non-clinical tasks while maintaining compliance with laws and company policies.

The role emphasizes training, performance management of technicians, and ensuring a positive patient experience through efficient workflow and customer service excellence.

Qualifikationen

• High School Diploma, GED, or equivalent.
• PTCB certification (except in Puerto Rico).
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations).

Aufgaben

• Assist pharmacist with patient registration, prescription data entry, preparation, counting and verification.
• Handle patient and physician calls under pharmacist supervision and support vaccines/health screenings where allowed.
• Delegate non-clinical tasks and manage daily pharmacy workflow to ensure on-time service.
• Ensure accurate insurance claims processing and resolve issues with providers.
• Oversee records, reporting and inventory management under policy.

Kenntnisse

English fluency

Pharmacy experience

Flexible schedule

Customer service orientation

Willingness to obtain immunizationcert

Ausbildung

PTCB certification

Jobbeschreibung

Walgreens Co. seeks a full-time, certified pharmacy technician for day-to-day non-clinical and some clinical support under pharmacist supervision. Responsibilities include processing prescriptions, patient data entry, inventory, and coordinating non-clinical tasks while maintaining compliance with laws and company policies.

The role emphasizes training, performance management of technicians, and ensuring a positive patient experience through efficient workflow and customer service excellence.