Pharmacy Manager (PIC) – Specialty Mail Ops Lead

RXinsider LTD.; Madison (WI); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, dental, vision insurance

20 days paid time off

4 weeks paid parental leave

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Professional Membership assistance

Referral Bonus Program – up to $750

Job summary

Lumicera is seeking a Pharmacy Manager (PIC) to lead our specialty mail‑order pharmacy operations in Madison, WI. The role focuses on daily dispensing, compliance, and cross‑functional leadership to ensure safe, timely delivery of complex medications.

You will oversee clinical decision‑making, quality programs, inventory, and audits, collaborating with clinicians, reimbursement teams, logistics, and vendors. A 10k relocation bonus is available for candidates outside a 50‑mile radius.

Qualifications

• PharmD or BS in Pharmacy is required.
• Current, unrestricted pharmacist license in home state or eligible for reciprocity within 4 months.
• Minimum 5+ years as a licensed Pharmacist.
• 3+ years in a leadership role with direct reports.
• Experience in specialty pharmacy including REMS and limited distribution products preferred.
• Knowledge of inventory control and state/federal pharmacy laws.

Responsibilities

• Lead daily specialty mail pharmacy fulfillment operations, including dispensing, RPh verification, shipping, cold‑chain handling, and delivery issue resolution.
• Ensure compliance with all applicable federal/state pharmacy laws, accreditation standards (URAC/ACHC), HIPAA, and internal policies and SOPs.
• Manage staff scheduling, training, coaching, engagement and performance management for pharmacists, technicians, and support staff.
• Drive quality and safety programs: medication error prevention, incident reporting, CAPA, and continuous process improvement.
• Support inventory management for specialty drugs, limited distribution products, REMS programs, controlled substances, and hazardous drugs handling.
• Maintain cold‑chain integrity and develop procedures for packing, shipping, temperature excursions, and returns.
• Monitor operational KPIs and implement improvements.
• Manage vendor relationships and negotiate service levels as needed.
• Prepare for and lead audits/inspections; maintain documentation and regulatory readiness.
• Support implementation and optimization of PMS, workflow tools, e-prescribing interfaces, and reporting.

Skills

Leadership

Regulatory knowledge

Pharmacy operations

Quality & safety programs

Vendor management

Multi-state licensure experience

Education

PharmD or BS in Pharmacy

Tools

Pharmacy PMS systems

E-prescribing interfaces

Workflow tools

Job description

Lumicera is seeking a Pharmacy Manager (PIC) to lead our specialty mail‑order pharmacy operations in Madison, WI. The role focuses on daily dispensing, compliance, and cross‑functional leadership to ensure safe, timely delivery of complex medications.

You will oversee clinical decision‑making, quality programs, inventory, and audits, collaborating with clinicians, reimbursement teams, logistics, and vendors. A 10k relocation bonus is available for candidates outside a 50‑mile radius.