Pharmacy IT Systems Analyst – Epic Willow

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL is seeking a detail-oriented Systems Analyst with a background as a Registered Pharmacy Technician. You will join our Clinical Systems team to design, build, configure, test, and support Epic Willow modules (Inpatient, Ambulatory, and Specialty Pharmacy) and other pharmacy systems.

You will bridge frontline pharmacy operations and IT to ensure safe, efficient medication management workflows, participate in upgrades, train staff, and maintain system

Qualifications

• Active Certified Pharmacy Technician (CPhT) or Registered Pharmacy Technician license for the State of Florida.
• Associate or Bachelor’s degree in Computer Science, Health Informatics, MIS, Pharmaceutical Sciences, Life Sciences, Biomedical Sciences, Chemical & Biological Sciences, or equivalent clinical/technical experience.
• 1+ years of health system pharmacy experience as a Pharmacy Technician, with a strong understanding of inpatient or outpatient pharmacy workflows, medication ordering, dispensing, and inventory management.
• Proficiency with healthcare information systems and a strong desire to configure and maintain pharmacy and EHR systems.
• Current Epic Willow certification or proficiency (Willow Inpatient, Willow Ambulatory, or Willow Specialty).
• Experience with automated dispensing systems (e.g., Omnicell, Pyxis) or pharmacy inventory software.
• Experience with IV pumps systems.

Responsibilities

• System Build & Configuration: Assist in designing, building, testing, and optimizing Epic Willow applications and integrated pharmacy technologies.
• Clinical & Operational Support: Provide daily technical and operational support for pharmacy applications, serving as a primary contact for staff and troubleshooting issues.
• Implementation & Upgrades: Participate in testing software fixes, system enhancements, and major Epic version upgrades, minimizing disruption.
• Workflow Optimization: Collaborate with pharmacy managers, pharmacists, and IT leadership to evaluate workflows and implement technical solutions.
• Documentation & Training: Maintain technical documentation, work plans, and system build guides; support end-user training.

Education

Associate or Bachelor’s degree in Computer Science, Health Informatics, MIS, Pharmaceutical Sciences, Life Sciences, Biomedical Sciences, Chemical & Biological Sciences, or equivalent clinical/technical experience

Tools

Omnicell

Pyxis

IV pumps

Epic Willow certification (Willow Inpatient/Ambulatory/Specialty)

Job description

Mount Sinai Medical Center in Miami Beach, FL is seeking a detail-oriented Systems Analyst with a background as a Registered Pharmacy Technician. You will join our Clinical Systems team to design, build, configure, test, and support Epic Willow modules (Inpatient, Ambulatory, and Specialty Pharmacy) and other pharmacy systems.

You will bridge frontline pharmacy operations and IT to ensure safe, efficient medication management workflows, participate in upgrades, train staff, and maintain system