Pharmacy Intake Coordinator

BrightSpring Health Services; Prescott (AZ); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short & Long-Term Disability

Flexible Schedule

Paid Time Off

Tuition Reimbursement

DailyPay

401k

Pet Insurance

Job summary

Amerita, Inc. is seeking an Intake Coordinator to join our Intaketeam. You will process patient referrals, gather demographics, and coordinate with sales and pharmacy to ensure timely admissions.

This role reports to the General Manager and requires strong communication with payers, patients, and providers; schedule is Monday–Friday, 8:30am–5:00pm, with competitive benefits.

Qualifications

• High School Diploma or equivalent required; Associate’s degree preferred.
• Minimum two years’ experience collecting referral information in healthcare.
• Experience with Medicare/Medicaid and commercial insurance.
• Knowledge of insurance verification and pre-certification procedures.
• Understanding of Amerita’s scope of service.
• Strong verbal and written communication skills.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographics, insurance and authorization information.
• Communicates with other departments regarding referral status.
• Notifies patients/families regarding coverage and payment responsibilities.
• Ensures insurance verification is completed and authorization is in place before pharmacist handoff.
• Maintains confidentiality of patient and proprietary information.

Skills

Insurance verification

Payer types

Communication skills

Healthcare experience

Referral processing

Education

High School Diploma/GED

Associate’s Degree or some college

Job description

Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intaketeam as we grow to be one of the top home infusion providers in the country. The Intake Coordinatorwill report to the General Managerand work in our location branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intaketeam, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Schedule:Monday - Friday8:30am - 5:00pm

• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.