Intake Coordinator

Amerita, Inc; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Tuition discounts

401(k)

PTO

Shift differential

DailyPay

Pet insurance

Wellness programs

Job summary

Amerita is seeking an Intake Coordinator to manage the timely clearance of new referrals. You will verify patient information, secure authorizations, and coordinate with departments to keep referrals moving smoothly.

Qualified candidates will have healthcare intake experience, strong communication skills, and familiarity with payer rules to ensure coverage and billing accuracy. This on-site role offers standard weekday hours in San Antonio, TX.

Qualifications

• High school diploma or GED required; advanced degree preferred.
• 2+ years of experience collecting referral information in healthcare.
• Experience with Medicare/Medicaid and commercial insurers.
• Knowledge of insurance verification and pre-certification processes.
• Understanding Amerita’s service scope and payer contracts.
• Strong written and verbal communication skills.

Responsibilities

• Take infusion therapy referrals from referral sources.
• Ensure intake forms are complete and within Amerita’s scope.
• Obtain authorizations and re-authorizations as required by payers.
• Enter patient demographics, insurance and authorization data into the system.
• Communicate status of referrals with other departments.
• Notify patients/families about coverage and payment responsibilities.
• Identify payers with active Amerita contracts.
• Verify insurance and obtain authorization before passing referrals to Pharmacist.
• Maintain confidentiality of patient and proprietary information.

Skills

Communication skills

Healthcare payer knowledge

Verbal & written communication

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Insurance verification software

Job description

Overview

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Our Company

Amerita

Shift

Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About Our Line Of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .