Pharmacy CX Technician — Patient Care & Fast Service

Belmar Pharma Solutions; Odessa (FL); On-site; USD 25,485 - 34,440; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with 5% match

Paid time off and holidays

$500 referral bonuses

Access to free or reduced-cost prescriptions

Job summary

Belmar Pharma Solutions is seeking a Customer Experience Technician in Odessa, Florida, dedicated to providing excellent customer service while ensuring patient care. You will handle phone calls, data entry, and maintain compliance with pharmacy regulations, all while working in a supportive team environment.

The ideal candidate will possess a High School Diploma, current tech certification, and demonstrate strong communication and empathy skills. The position offers competitive pay and comprehensive health benefits.

Qualifications

• High School Diploma or equivalent.
• Current tech certification or registration as required by the state of employment.
• Excellent customer service skills and empathy.

Responsibilities

• Provide superior customer experience to customers.
• Handle high volume phone calls and data order entry.
• Input all information into the company's dispensing software.
• Maintain compliance with the Company's patient confidentiality requirements.

Skills

Customer service skills

Communication skills

Attention to detail

Problem identification

Math skills

Education

High School Diploma or equivalent

Current tech certification or registration

Tools

Microsoft Office products

Job description

Belmar Pharma Solutions is seeking a Customer Experience Technician in Odessa, Florida, dedicated to providing excellent customer service while ensuring patient care. You will handle phone calls, data entry, and maintain compliance with pharmacy regulations, all while working in a supportive team environment.

The ideal candidate will possess a High School Diploma, current tech certification, and demonstrate strong communication and empathy skills. The position offers competitive pay and comprehensive health benefits.