Pharmacy Customer Experience Specialist

Witt/Kieffer; Town of Florida (NY); On-site; USD 25,485 - 34,440; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with 5% match

Paid time off and holidays

$500 referral bonuses

Job summary

Witt/Kieffer is seeking a Customer Experience Technician at Belmar Pharmacy in Florida. This full-time position involves providing top-notch customer service and handling phone calls efficiently. The ideal candidate will have a High School Diploma, current tech certification, and excellent communication skills.

The role includes responsibilities like processing refill requests, maintaining patient confidentiality, and supporting a collaborative work environment. Enjoy excellent benefits including health coverage and a supportive team approach.

Qualifications

• High School Diploma or equivalent required.
• Current tech certification or registration required by the state.
• Excellent customer service and communication skills necessary.

Responsibilities

• Provide superior customer experience and support.
• Handle high volume of phone calls and data order entry.
• Maintain confidentiality and compliance with policies.

Skills

Excellent customer service skills

Communication skills

Attention to detail

Problem-solving

Retail pharmacy experience

Education

High School Diploma or equivalent

Current tech certification

Tools

Microsoft Office

Job description

Witt/Kieffer is seeking a Customer Experience Technician at Belmar Pharmacy in Florida. This full-time position involves providing top-notch customer service and handling phone calls efficiently. The ideal candidate will have a High School Diploma, current tech certification, and excellent communication skills.

The role includes responsibilities like processing refill requests, maintaining patient confidentiality, and supporting a collaborative work environment. Enjoy excellent benefits including health coverage and a supportive team approach.