Pharmacy Customer Support & Order Specialist

Lincare Holdings Inc.; Hudson (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Discount programs

Job summary

Lincare Holdings Inc. in Florida is seeking a customer service representative to assist patients and providers by answering questions, resolving problems, and identifying ongoing product and service needs.

You will document calls in the computerized record keeping system, enter customer orders, and verify demographic information to ensure accurate records while supporting physician-directed care. An HS diploma or GED is required; basic computer entry skills are essential, training opportunities

Qualifications

• High School Diploma or GED or 1-3 months related experience and/or training.
• Computer entry required.
• Must meet any licensing requirements for specific location.

Responsibilities

• Communicates with customers via inbound and outbound calls to answer questions and resolve problems.
• Assesses customer needs for additional products or services.
• Assesses customer compliance with physician orders.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Skills

Customer service

Communication

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

Computerized record system

Job description

Lincare Holdings Inc. in Florida is seeking a customer service representative to assist patients and providers by answering questions, resolving problems, and identifying ongoing product and service needs.

You will document calls in the computerized record keeping system, enter customer orders, and verify demographic information to ensure accurate records while supporting physician-directed care. An HS diploma or GED is required; basic computer entry skills are essential, training opportunities