Pharmacy Customer Service & Support Specialist

Walgreens; Lancaster (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate in the United States to deliver a distinctive and delightful customer experience at the register and throughout the store. You will greet customers, assist with products and services, and operate the cash register to ensure courteous, fair, and efficient checkout.

Under supervision of the pharmacist, you will assist with pharmacy tasks, process prescriptions, handle insurance and third-party claims, and maintain store cleanliness and

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at the register.
• Assist pharmacists under supervision in processing prescriptions and managing pharmacy tasks.
• Help customers locate products and answer questions to ensure a positive experience.
• Maintain clean, organized shelves and accurate pricing.
• Support pharmacy operations, inventory management, and policy adherence.

Skills

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

Cash register

Pharmacy systems

Job description

Walgreens is seeking a Customer Service Associate in the United States to deliver a distinctive and delightful customer experience at the register and throughout the store. You will greet customers, assist with products and services, and operate the cash register to ensure courteous, fair, and efficient checkout.

Under supervision of the pharmacist, you will assist with pharmacy tasks, process prescriptions, handle insurance and third-party claims, and maintain store cleanliness and