Pharmacy Customer Experience Specialist

Walgreens; Redgate Corner (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is seeking a dedicated team member to support pharmacy operations and deliver excellent customer service. You will assist with checkout, provide product guidance, and help the pharmacist under supervision with prescriptions.

The role emphasizes accuracy, courtesy, and efficient service, with opportunities to grow in a fast-paced retail pharmacy environment. A flexible schedule including evenings and weekends is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Register sales at cash register and provide courteous checkout service.
• Assist pharmacist under supervision with prescription processing.
• Maintain displays and merchandise, and assist with inventory and pricing.
• Handle returns, exchanges, and voids as needed; assist with pharmacy workflow.

Skills

Customer service

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in the United States is seeking a dedicated team member to support pharmacy operations and deliver excellent customer service. You will assist with checkout, provide product guidance, and help the pharmacist under supervision with prescriptions.

The role emphasizes accuracy, courtesy, and efficient service, with opportunities to grow in a fast-paced retail pharmacy environment. A flexible schedule including evenings and weekends is preferred.