Pharmacy Service & Customer Care Specialist

Walgreens; Golfway Acres (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking staff to deliver a distinctive customer experience at the register and on the sales floor. You will assist the pharmacist under supervision, use pharmacy systems to process prescriptions, and help customers find products with a friendly, efficient approach.

The role emphasizes accurate cash handling, inventory support, and teamwork to ensure high-quality service in a fast-paced store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Register sales and provide courteous checkout service.
• Assist the pharmacist under supervision with prescriptions.
• Maintain counters, merchandising, and inventory records.
• Process returns, exchanges, rain checks, and voids as needed.
• Support pharmacy operations and patient information tasks.

Skills

Customer service

English fluency

Team collaboration

Friendly demeanor

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens is seeking staff to deliver a distinctive customer experience at the register and on the sales floor. You will assist the pharmacist under supervision, use pharmacy systems to process prescriptions, and help customers find products with a friendly, efficient approach.

The role emphasizes accurate cash handling, inventory support, and teamwork to ensure high-quality service in a fast-paced store environment.