Pharmacy Customer Experience Specialist

Walgreens; Littleton (NH); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in the United States is seeking team members to deliver a delightful customer experience at checkout and support the pharmacist under supervision. You will use store systems to process prescriptions and maintain accurate records, while ensuring friendly service and compliance with policies.

The role emphasizes cash handling, inventory upkeep, and assisting customers with product recommendations, including OTC assistance and photo services.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales and provides courteous, friendly checkout service.
• Assists pharmacist under supervision and uses pharmacy systems for patient and drug information.
• Keeps counters and shelves clean and well merchandised, assists with inventory, and processes refunds/exchanges.
• Performs duties as assigned by Pharmacy Manager and supports pharmacy workflow.

Skills

PTCB certification

Customer service

Cash handling

English proficiency

Flexibility

Tools

POS system

Job description

Walgreens in the United States is seeking team members to deliver a delightful customer experience at checkout and support the pharmacist under supervision. You will use store systems to process prescriptions and maintain accurate records, while ensuring friendly service and compliance with policies.

The role emphasizes cash handling, inventory upkeep, and assisting customers with product recommendations, including OTC assistance and photo services.