Pharmacy Customer Care Specialist

Walgreens; Burbank (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Associate to deliver a distinctive customer experience at the register and on the floor. You will assist pharmacists with prescription processing, enter patient information into pharmacy systems, and help customers locate products.

The role emphasizes friendly service, accurate cashiering, and adherence to safety and regulatory standards. Training includes PTCB certification and ongoing professional development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in dispensing and prescription processing.
• Provide courteous, efficient checkout service and assist customers on the floor.
• Maintain pharmacy and store systems, inventory, and merchandising to support patient care.

Skills

Fluent English

Cashiering

Customer service

Pharmacy software familiarity

Education

PTCB certification (or state certification)

Tools

Pharmacy systems

Job description

Walgreens is seeking a Pharmacy Associate to deliver a distinctive customer experience at the register and on the floor. You will assist pharmacists with prescription processing, enter patient information into pharmacy systems, and help customers locate products.

The role emphasizes friendly service, accurate cashiering, and adherence to safety and regulatory standards. Training includes PTCB certification and ongoing professional development.