Pharmacy Service & Customer Experience Specialist

Walgreens; Hamilton (MT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a team-oriented retail associate to deliver exceptional customer service and support in a fast-paced store environment. You will handle cash register transactions, assist with prescription processing under pharmacist supervision, and help customers find products with courtesy and efficiency.

The role emphasizes greeting customers, answering questions, maintaining neat shelves, and participating in inventory and store maintenance tasks.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Retail experience in a customer-facing role is preferred.
• PTCB certification through approved program is preferred or required by some locations.
• Strong math, computer, and inventory control skills are advantageous.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacist under supervision with prescription processing and patient information.
• Engage customers, answer questions, and help locate products to ensure a positive experience.
• Maintain clean, organized shelves and merchandise displays.
• Support pharmacy operations, including inventory and claims processing as needed.

Skills

English fluency

Retail experience

Math skills

Computer skills

Store inventory control

Education

PTCB certification

Tools

Store systems

Job description

Walgreens is seeking a team-oriented retail associate to deliver exceptional customer service and support in a fast-paced store environment. You will handle cash register transactions, assist with prescription processing under pharmacist supervision, and help customers find products with courtesy and efficiency.

The role emphasizes greeting customers, answering questions, maintaining neat shelves, and participating in inventory and store maintenance tasks.