Pharmacy Customer Service Specialist | Growth & Benefits

Lincare Holdings; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Lincare Holdings is hiring for a customer service-oriented role in Naples, FL. You will handle inbound and outbound calls, assess needs for products and services, and educate customers on use and benefits. The position requires accurate data entry and order processing within computerized systems.

Applicants should have a high school diploma or GED, be comfortable updating patient records, and comply with location-specific licensing requirements. Training and benefits are offered.

Qualifications

• High school diploma or GED required; basic on-the-job training provided.
• Strong data entry accuracy and computer literacy essential.
• Licensing requirements may apply depending on location.

Responsibilities

• Communicates with customers via inbound and outbound calls, including outbound calls from a dialer.
• Assesses customer need for additional products or services.
• Assesses customer compliance with physician orders and education on products.
• Answers questions and provides customer education regarding products and services.
• Documents calls and enters orders in computerized systems.
• Verifies and updates demographic information in records.

Skills

Customer service

Phone etiquette

Effective communication

Education

High School Diploma/GED

Tools

Data entry

Job description

Lincare Holdings is hiring for a customer service-oriented role in Naples, FL. You will handle inbound and outbound calls, assess needs for products and services, and educate customers on use and benefits. The position requires accurate data entry and order processing within computerized systems.

Applicants should have a high school diploma or GED, be comfortable updating patient records, and comply with location-specific licensing requirements. Training and benefits are offered.