Pharmacy Customer Care Specialist

Lincare Holdings; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Retirement Savings

Tuition Reimbursement

Employee Discounts

Referral Program

Job summary

Lincare Holdings in Tampa, FL is seeking a dedicated Customer Service Representative to handle inbound and outbound calls, educate customers on products and services, and enter orders into our computerized system. You will also verify demographic data and assist in training team members.

The role emphasizes accuracy, communication with coworkers and patients, and adherence to procedures. Training opportunities and comprehensive benefits are available.

Qualifications

• High school diploma or GED or up to three months related experience.
• Computer entry experience/ability to use computerized records.
• Must meet licensing requirements for specific location.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess customer need for additional products/services.
• Enter customer orders in computerized system.
• Document calls in computerized record keeping system.
• Verify and update demographic information in records.
• Read and analyze patient orders and terminology.
• Assist with training of employees.

Skills

Communication

Customer service

Attention to detail

Education

High School Diploma / GED

Tools

CRM software

Data entry

Job description

Lincare Holdings in Tampa, FL is seeking a dedicated Customer Service Representative to handle inbound and outbound calls, educate customers on products and services, and enter orders into our computerized system. You will also verify demographic data and assist in training team members.

The role emphasizes accuracy, communication with coworkers and patients, and adherence to procedures. Training opportunities and comprehensive benefits are available.