Pharmacy Customer Service Associate

Walgreens; Winter Haven (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to join their team. This role is crucial for delivering exceptional customer experiences and supporting pharmacy operations. You'll engage with customers, assist in processing prescriptions, and ensure compliance with legal standards. The ideal candidate will possess strong communication skills and a commitment to personal development through ongoing training. If you're passionate about customer service and eager to contribute to a vital healthcare environment, this opportunity is perfect for you.

Qualifications

• Fluency in English and willingness to work flexible hours.
• Maintaining PTCB certification and attending training.

Responsibilities

• Delivering a distinctive and delightful customer experience.
• Assisting pharmacists in pharmacy practice and processing prescriptions.
• Providing fast, friendly service and maintaining store cleanliness.

Skills

Customer Service

Communication Skills

Retail Experience

PTCB Certification

Education

High School Diploma

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists in pharmacy practice, including using pharmacy systems to obtain patient and drug information and processing prescriptions.

Customer Experience:

• Greeting customers, offering assistance, resolving issues, and ensuring a positive experience.

Operations:

• Providing fast, friendly service; recommending products; handling transactions; maintaining store cleanliness and organization; supporting pharmacy activities; ensuring legal compliance; managing inventory; assisting in store displays; and supporting other store functions.

Training & Personal Development:

• Maintaining PTCB certification, attending training, and acquiring continuing education.
• Fluency in English, willingness to work flexible hours, and prior retail experience preferred.

Additional details include employment benefits, compensation range of $16-$18/hour, and equal opportunity employment statements.