Pharmacy Customer Service Associate

Walgreens; Warren (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Pharmacy Customer Service Associate to join their dynamic team. In this role, you'll provide exceptional customer service, assist pharmacists, and ensure compliance with pharmacy regulations. Your contributions will enhance the customer experience and support store operations. This position offers an opportunity to grow within a supportive environment while maintaining your PTCB certification and staying updated on healthcare developments. If you have a passion for helping others and thrive in a fast-paced retail setting, this role is perfect for you.

Qualifications

• Fluency in English and flexibility in schedule are preferred.
• Experience in retail and pharmacy is advantageous.

Responsibilities

• Delivering a distinctive and delightful customer experience.
• Assisting pharmacists and processing prescriptions.

Skills

Customer Service

Pharmacy Systems

Sales Registration

Education

PTCB Certification

High School Diploma

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision, using pharmacy systems for patient and drug info, and processing prescriptions.

Customer Experience

• Greeting customers, offering assistance, resolving issues, and ensuring a positive experience.
• Sharing customer service best practices with team members.

Operations

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, managing inventory, and supporting pharmacy operations.
• Ensuring compliance with legal and company policies, including pharmacy regulations and safety standards.
• Supporting store display setups, stock management, and customer service in other departments like photo services.

Training & Personal Development

• Maintaining PTCB certification, attending training, and staying updated on healthcare developments.
• Fluency in English, flexibility in schedule, and preferred experience in retail and pharmacy are advantageous.

We consider applicants with arrest and conviction records. Walgreens is an equal opportunity employer. Compensation ranges from $16 to $18 hourly, based on various factors.