Pharmacy Customer Service Associate

Walgreens; North Providence (RI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the healthcare sector is seeking a dedicated individual to provide exceptional customer service while assisting with pharmacy operations. The role involves engaging with customers, managing transactions, and supporting pharmacy activities, ensuring compliance with regulations. Ideal candidates will have a strong commitment to customer satisfaction and a willingness to adapt to flexible working hours.

Qualifications

• Fluency in English is required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Modeling and delivering excellent customer service.
• Handling sales transactions and maintaining store cleanliness.
• Supporting pharmacy activities and managing inventory.

Skills

Customer Service

Communication

Job description

Job Responsibilities and Requirements

The job involves providing a distinctive customer experience, assisting with pharmacy operations under supervision, and ensuring compliance with regulations. Key duties include:

1. Modeling and delivering excellent customer service, including greeting customers, offering assistance, and resolving issues.
2. Handling sales transactions accurately, recommending products, and maintaining store cleanliness and organization.
3. Supporting pharmacy activities such as entering patient and drug information, filling prescriptions, and ensuring safety and compliance.
4. Managing inventory, displays, and store maintenance, and supporting photo services and web order pickups.
5. Participating in training, maintaining certification, and staying updated with healthcare developments.

Minimum requirements include fluency in English and willingness to work flexible hours, including evenings and weekends.