Pharmacy Customer Service Associate

Walgreens; Uncasville (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Pharmacy Customer Service Associate to provide exceptional service in a fast-paced environment. This role involves assisting customers with their pharmacy needs, managing transactions, and ensuring compliance with regulations. With a focus on personal development, you will earn your PTCB certification and enhance your skills while contributing to a positive customer experience. Join a team that values commitment and offers flexible hours, competitive pay, and a supportive work environment.

Qualifications

• Must earn and maintain PTCB certification and complete required training.
• Prefer candidates with retail experience and good math skills.

Responsibilities

• Deliver a distinctive customer experience and assist customers with inquiries.
• Support pharmacy operations, including prescription filling and inventory management.

Skills

Customer Service

Pharmacy Systems

Inventory Management

Mathematical Skills

Computer Skills

Education

PTCB Certification

Retail Experience

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens

This job description provides comprehensive details about responsibilities, qualifications, and benefits. However, it contains duplicate sections and some irrelevant or repetitive content that can be streamlined for clarity and focus. Below is a refined version that maintains all essential information while improving readability and removing redundancies.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales, provide courteous checkout service, and assist customers with product inquiries.
• Assist the pharmacist under supervision, using pharmacy systems to obtain patient and drug information, process prescriptions, and ensure compliance with regulations.
• Engage customers by greeting them, resolving issues, and offering assistance to ensure a positive experience.
• Recommend products, handle transactions, and maintain store cleanliness and organization.
• Support pharmacy operations, including inventory management, prescription filling, and verifying medication accuracy.
• Handle telephone inquiries, process claims, and support store maintenance and merchandising activities.
• Provide customer service in the photo area and manage web pick-up orders.

Training & Personal Development

• Earn and maintain PTCB certification and complete required training and continuing education.
• Maintain fluency in English and be willing to work flexible hours, including evenings and weekends.
• Prefer candidates with retail experience, prior Walgreens experience, good math and computer skills, and PTCB certification.

Additional Information

Walgreens considers applicants with arrest and conviction records. The role offers an hourly wage of $17.35 - $19, with benefits available. The position is full-time, employment type 'Other', and does not specify seniority level.