Pharmacy Customer Service Associate

Walgreens; North Canaan (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance the customer experience and assist in pharmacy operations. This role emphasizes delivering exceptional service, handling transactions, and supporting pharmacists in their duties. Candidates should possess strong communication skills and a willingness to learn, with opportunities for personal development through training and certification. Join a team that values customer care and offers a dynamic work environment where your contributions will make a difference.

Qualifications

• Must be fluent in English and willing to work flexible hours.
• Preferred retail experience with skills in math and computer use.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists under supervision in pharmacy practices.
• Provide efficient service and maintain store cleanliness.

Skills

Customer Service

Mathematics

Computer Skills

Inventory Control

Education

PTCB Certification

Retail Experience

Job description

Job Title and Application Invitation

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Job Responsibilities

• Model and deliver a distinctive customer experience.
• Register sales, provide courteous checkout service, and assist pharmacists under supervision in pharmacy practices, including using pharmacy systems for prescriptions and patient information.

Customer Experience

• Greet customers, offer assistance, resolve issues, and share customer service best practices.

Operations

• Provide efficient service, recommend products, handle transactions, maintain store cleanliness, assist with pharmacy tasks, and ensure compliance with laws and company policies.

Training & Personal Development

• Earn and maintain PTCB certification, attend training, and stay updated on healthcare developments. Must be fluent in English, willing to work flexible hours, with preferred retail experience and skills in math, computer use, and inventory control.

Additional Information

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $17.35 to $19 per hour, depending on various factors. Role remains open until filled. Benefits details are available at jobs.walgreens.com/benefits.