Pharmacy Customer Service Associate

Walgreens; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance the customer experience in a dynamic retail environment. This role involves engaging with customers, assisting with pharmacy tasks, and ensuring compliance with regulations. Ideal candidates will possess strong communication skills and a passion for customer service. Join a team dedicated to personal development and customer satisfaction, where your contributions will make a significant impact on the community's health and wellness.

Qualifications

• Fluency in English and willingness to work flexible hours.
• Preferred experience in retail and pharmacy settings.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Assist the pharmacist with pharmacy tasks and manage inventory.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service, and assisting the pharmacist under supervision with pharmacy tasks such as using pharmacy systems, processing prescriptions, and ensuring compliance with regulations.
3. Engaging with customers, resolving issues, and offering assistance with products and services.
4. Performing operational duties including inventory management, maintaining store appearance, and supporting pharmacy functions like prescription filling and medication verification.
5. Participating in training and personal development, maintaining certifications, and adhering to company policies.

Qualifications include fluency in English, willingness to work flexible hours, and preferred experience in retail and pharmacy settings. PTCB certification is preferred. Compensation ranges from $16 to $18 per hour.