Pharmacy Customer Service Associate

Walgreens; Enfield (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the pharmacy sector seeks a Pharmacy Customer Service Associate to deliver exceptional customer experiences and assist pharmacists. This full-time role involves handling transactions, maintaining store operations, and requires PTCB certification. Ideal candidates should possess strong customer service skills and be willing to work flexible hours.

Qualifications

• Requires fluency in English and willingness to work flexible hours.
• Prior retail or Walgreens experience preferred.

Responsibilities

• Assists the pharmacist in the practice of pharmacy.
• Registers sales and provides efficient checkout service.
• Maintains store cleanliness and manages inventory.

Skills

Customer Service

Interpersonal Skills

Math Skills

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions, in accordance with state and federal regulations.

Customer Experience

• Engages customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provides courteous, friendly, fast, and efficient service.
• Recommends items, handles transactions, and assists in locating products.
• Maintains store cleanliness, manages inventory, and supports pharmacy operations, including entering patient and drug information, filling prescriptions, and ensuring accuracy and compliance.
• Supports inventory management, displays, store maintenance, and customer service in various store areas.

Training & Personal Development

• Earns and maintains PTCB certification and completes required training and continuing education.
• Requires fluency in English, willingness to work flexible hours, and preferably prior retail or Walgreens experience.
• Good math and computer skills are preferred.

We consider employment of qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $17.35 to $19 per hour. The role is full-time, employment type 'Other'.