Pharmacy Customer Experience Specialist

Walgreens; Tinley Park (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking an associate to deliver exceptional customer service at the register and assist the pharmacist under supervision. You will use pharmacy systems to help process prescriptions, help customers find items, and maintain a clean, well-organized store environment.

Flexibility for evenings and weekends is required, with opportunities to grow PTCB-certified skills. The role emphasizes accurate cash handling, proactive customer engagement, and teamwork within a busy retail pharmacy

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Performs duties assigned by Pharmacy Manager, including inventory management and prescription processing.
• Ensures compliance with store policies and pharmacy quality standards.

Skills

Customer service

Cash handling

Communication

Education

PTCB certification training program

Tools

Pharmacy systems

POS systems

Job description

Walgreens is seeking an associate to deliver exceptional customer service at the register and assist the pharmacist under supervision. You will use pharmacy systems to help process prescriptions, help customers find items, and maintain a clean, well-organized store environment.

Flexibility for evenings and weekends is required, with opportunities to grow PTCB-certified skills. The role emphasizes accurate cash handling, proactive customer engagement, and teamwork within a busy retail pharmacy