Pharmacy Customer Experience Specialist

Walgreens; Chatham (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens seeks a qualified pharmacy support team member to assist the pharmacist, process prescriptions, and deliver exceptional customer service in a retail setting.

The role emphasizes accurate medication handling, cashier duties, inventory management, and complying with regulations. Training and certification opportunities are available, with emphasis on PTCB certification and ongoing education.

Qualifications

• Fluent in reading, writing, and speaking English (except Puerto Rico).
• Willingness to work flexible schedule including evenings and weekends.
• PTCB certification or pharmacy tech training preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and patient information handling.
• Provide courteous, efficient checkout and customer service at the register.
• Maintain inventory, merchandising, and store cleanliness; process prescriptions and related clerical tasks.

Skills

PTCB certification

Customer service

Retail experience

Math skills

Computer skills

English fluency

Education

PTCB Certification

Tools

Pharmacy systems

Job description

Walgreens seeks a qualified pharmacy support team member to assist the pharmacist, process prescriptions, and deliver exceptional customer service in a retail setting.

The role emphasizes accurate medication handling, cashier duties, inventory management, and complying with regulations. Training and certification opportunities are available, with emphasis on PTCB certification and ongoing education.