Pharmacy Customer Experience Specialist

Walgreens; Hattiesburg (MS); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to deliver a distinctive customer experience at the register and in-store services. You will assist the pharmacist under supervision, process prescriptions, and help maintain accurate records and inventory.

The role emphasizes friendly, proactive service and adherence to company policies. Preferred candidates have retail experience, basic math and computer skills, and PTCB certification.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Retail experience preferred (not required).
• Inventory control knowledge preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, efficient checkout service at the register.
• Assist pharmacist under supervision, enter patient and drug information in pharmacy systems.
• Process prescriptions and help manage prescription-related tasks and workflow.
• Support pharmacy operations including inventory, stocking, and displays.
• Deliver customer service in-store areas such as photo services and general assistance.
• Adhere to company policies and maintain a safe, compliant work environment.

Skills

Customer service

Flex schedule

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Job description

Walgreens is seeking a team member to deliver a distinctive customer experience at the register and in-store services. You will assist the pharmacist under supervision, process prescriptions, and help maintain accurate records and inventory.

The role emphasizes friendly, proactive service and adherence to company policies. Preferred candidates have retail experience, basic math and computer skills, and PTCB certification.