Pharmacy Customer Experience Specialist

Walgreens; South Elgin (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking team members to deliver exceptional customer service at the register and assist pharmacists with prescription processing. You will greet customers, help locate products, and ensure efficient checkout while supporting pharmacy operations under supervision.

Qualifications include fluent English, willingness to work evenings/weekends, and PTCB certification. Prior retail experience is preferred, with emphasis on accuracy and friendly service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assists pharmacist under direct supervision in dispensing and clinic duties as required.
• Registers sales on cash register and provides courteous checkout service.
• Processes prescriptions, checks for interactions, and assists with pharmacy operations.

Skills

Customer service

Cash handling

Communication

Fluent English

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens is seeking team members to deliver exceptional customer service at the register and assist pharmacists with prescription processing. You will greet customers, help locate products, and ensure efficient checkout while supporting pharmacy operations under supervision.

Qualifications include fluent English, willingness to work evenings/weekends, and PTCB certification. Prior retail experience is preferred, with emphasis on accuracy and friendly service.