Pharmacy Customer Experience Specialist

Walgreens; Ripley (WV); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate to deliver a friendly checkout experience and assist the pharmacy team under supervision. You will greet customers, process prescriptions, and help locate products while maintaining clean, organized store areas.

The role requires English fluency and flexibility to work evenings and weekends. Prior retail or pharmacy experience is preferred, and PTCB-related training may be provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Handles telephone calls and assists customers with product locations and questions.
• Maintains clean, stocked counters and shelves, checks in and prices merchandise as directed.
• Performs inventory tasks and supports pharmacy operations as needed.

Skills

Customer service

Cash handling

Math accuracy

Computer skills

Job description

Walgreens is seeking a Customer Service Associate to deliver a friendly checkout experience and assist the pharmacy team under supervision. You will greet customers, process prescriptions, and help locate products while maintaining clean, organized store areas.

The role requires English fluency and flexibility to work evenings and weekends. Prior retail or pharmacy experience is preferred, and PTCB-related training may be provided.