Pharmacy Customer Experience Specialist

Walgreens; McFarland (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is hiring at McFarland, WI to support pharmacy operations and customer service. The role involves assisting the pharmacist under supervision, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Flexibility for evenings/weekends is required. Prior retail experience and PTCB certification are preferred. The position focuses on accurate service, inventory support, and maintaining a welcoming store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information.
• Process prescriptions and verify medicines.
• Provide customer service in the pharmacy and general store areas.
• Assist with inventory management and store maintenance.

Skills

Customer service

Math skills

Retail experience

Education

PTCB certification

Tools

Store POS system

Job description

Walgreens is hiring at McFarland, WI to support pharmacy operations and customer service. The role involves assisting the pharmacist under supervision, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Flexibility for evenings/weekends is required. Prior retail experience and PTCB certification are preferred. The position focuses on accurate service, inventory support, and maintaining a welcoming store environment.