Pharmacy Customer Experience Specialist — Flexible Schedule

Walgreens; Cambridge (MA); On-site; USD 23,000 - 26,000; Part time

Job summary

Walgreens in Cambridge, MA is seeking a Pharmacy Clerk to support daily pharmacy operations and customer service. You will assist pharmacists, process prescriptions under supervision, and deliver a friendly, accurate checkout experience while maintaining medication safety and compliance.

Ideal candidates have retail experience, basic math and computer skills, and a willingness to work flexible hours. PTCB certification is preferred and ongoing training is provided to maintain standards.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willingness to work flexible schedule including evenings and weekends.
• Prior retail experience preferred but not required.

Responsibilities

• Assist pharmacists under supervision in dispensing and prescription processing.
• Provide courteous, friendly checkout service and customer assistance.
• Assist customers in locating products and making recommendations.
• Maintain counters, shelves, and displays; ensure merchandising accuracy.
• Support pharmacy inventory management and processing of third‑party claims.

Skills

Customer service

Retail experience

Math skills

Computer skills

Inventory control

Walgreens experience

English proficiency

Flexibility

Education

PTCB certification

Job description

Walgreens in Cambridge, MA is seeking a Pharmacy Clerk to support daily pharmacy operations and customer service. You will assist pharmacists, process prescriptions under supervision, and deliver a friendly, accurate checkout experience while maintaining medication safety and compliance.

Ideal candidates have retail experience, basic math and computer skills, and a willingness to work flexible hours. PTCB certification is preferred and ongoing training is provided to maintain standards.