Pharmacy Customer Experience Specialist

Walgreens; South Dartmouth (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Massachusetts is seeking a Customer Experience Associate to deliver friendly, efficient service at the checkout and assist the pharmacist under direct supervision in dispensing and patient information.

You will greet customers, answer questions, suggest products, maintain clean shelves, and support pharmacy operations including entering Rx data and processing prescriptions while ensuring compliance with regulations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• PTCB certification preferred.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at checkout.
• Assists pharmacist under supervision with dispensing and patient information.
• Greets customers, answers questions, and suggests products to enhance experience.
• Maintains clean, merchandised counters and shelves; handles inventory tasks.
• Processes returns, exchanges, and voids; manages basic store procedures.
• Supports pharmacy operations by entering Rx data and checking for interactions.

Job description

Walgreens in Massachusetts is seeking a Customer Experience Associate to deliver friendly, efficient service at the checkout and assist the pharmacist under direct supervision in dispensing and patient information.

You will greet customers, answer questions, suggest products, maintain clean shelves, and support pharmacy operations including entering Rx data and processing prescriptions while ensuring compliance with regulations.