Pharmacy Customer Experience Specialist

Walgreens; Randolph (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Randolph, MA is seeking a customer-focused team member to support checkout operations and assist pharmacists under supervision with prescription processing. The role emphasizes courteous service, accuracy, and adherence to pharmacy procedures.

You will handle transactions, maintain merchandising, assist with inventory, and participate in training to obtain PTCB certification, contributing to Walgreens service excellence.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and assists customers in locating products.
• Handles pharmacy-related duties including inventory management and interaction checks.
• Follows company policies and adheres to the Pharmacy Code of Conduct.
• Completes special assignments and other tasks as assigned.

Skills

Fluent English

Good math skills

Computer skills

Education

PTCB certification

Job description

Walgreens in Randolph, MA is seeking a customer-focused team member to support checkout operations and assist pharmacists under supervision with prescription processing. The role emphasizes courteous service, accuracy, and adherence to pharmacy procedures.

You will handle transactions, maintain merchandising, assist with inventory, and participate in training to obtain PTCB certification, contributing to Walgreens service excellence.