Pharmacy Customer Experience Specialist

Walgreens; Massachusetts; On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking candidates for a customer-focused position in Massachusetts. You will provide courteous checkout service, assist pharmacists, and help customers find products while maintaining store standards.

The role includes handling prescriptions under supervision, stocking, and processing transactions. Prior retail experience and PTCB certification are preferred, with a flexible schedule including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Prior Walgreens experience (preferred).
• Good math skills for accurate prescription filling.
• Good computer skills and knowledge of store inventory control (preferred).
• PTCB certification (preferred).

Responsibilities

• Assist pharmacist under supervision with prescriptions.
• Provide customer service and sales assistance in-store.
• Maintain cleanliness and stock of shelves and displays.
• Process cash transactions and handle returns/exchanges as needed.

Skills

Customer service

English fluency

Math skills

Computer skills

Flexibility

Education

PTCB certification

Tools

Store systems

Job description

Walgreens is seeking candidates for a customer-focused position in Massachusetts. You will provide courteous checkout service, assist pharmacists, and help customers find products while maintaining store standards.

The role includes handling prescriptions under supervision, stocking, and processing transactions. Prior retail experience and PTCB certification are preferred, with a flexible schedule including evenings and weekends.