Pharmacy Customer Experience Specialist

Walgreens; Metropolis (IL); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens in Metropolis, IL, is seeking a Customer Experience Associate to greet customers, assist with products, and support pharmacy operations. You will handle sales, processing, and basic inquiries while maintaining clean shelves and accurate records.

The role requires English fluency, willingness for flexible hours, and basic math and computer skills. Prior retail experience and PTCB certification are preferred. This is a store-front position with strong customer service focus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Preferred six months of retail experience.
• Retail experience with Walgreens is a plus.
• Good math skills for counting and weighing medications.
• Good computer skills and store inventory knowledge.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Sell and recommend items, manage checkout and cash handling.
• Process prescriptions with pharmacy team and support workflow.
• Maintain clean, well-merchandised counters and shelves.
• Use pharmacy systems to enter patient and drug information accurately.
• Assist with inventory management and stock rotation.

Skills

Customer service

Communication

Cash handling

Product knowledge

Education

PTCB certification

Pharmacy technician license

Tools

POS systems

Inventory software

Microsoft Excel

Job description

Walgreens in Metropolis, IL, is seeking a Customer Experience Associate to greet customers, assist with products, and support pharmacy operations. You will handle sales, processing, and basic inquiries while maintaining clean shelves and accurate records.

The role requires English fluency, willingness for flexible hours, and basic math and computer skills. Prior retail experience and PTCB certification are preferred. This is a store-front position with strong customer service focus.