Pharmacy Customer Experience Champion

Walgreens; Springfield (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Springfield, IL is seeking a Customer Experience Associate to greet customers, answer questions, and help find products, ensuring a friendly, efficient shopping environment. You will support pharmacy operations, assist with prescriptions under supervision, operate the register, and maintain shelves.

The role emphasizes accuracy, courtesy, and adherence to company policies. Flexibility for evenings and weekends and previous retail exposure are preferred; training and certification

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process prescriptions and assist pharmacists as needed in dispensing and verifying medications.
• Operate cash register, handle transactions, and provide accurate change.
• Keep shelves clean and merchandised, check in and price merchandise.
• Assist with inventory management and store logistics as directed.
• Support Pharmacy Manager and staff with workflow and pharmacy duties.

Skills

Customer service

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Tools

POS system

Pharmacy systems

Job description

Walgreens in Springfield, IL is seeking a Customer Experience Associate to greet customers, answer questions, and help find products, ensuring a friendly, efficient shopping environment. You will support pharmacy operations, assist with prescriptions under supervision, operate the register, and maintain shelves.

The role emphasizes accuracy, courtesy, and adherence to company policies. Flexibility for evenings and weekends and previous retail exposure are preferred; training and certification