Pharmacy Customer Experience Specialist

Walgreens; Elgin (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Elgin, IL seeks a Customer Experience/Operations teammate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. The role covers cashier duties, inventory upkeep, shelf merchandising, and supporting pharmacy operations under supervision.

The ideal candidate can work flexible hours, has strong English communication, and may have retail experience. PTCB certification is preferred where applicable.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification preferred or required where applicable.

Responsibilities

• Greet customers and assist with products and services.
• Resolve customer issues to ensure a positive experience.
• Operate cash register and process transactions accurately and efficiently.
• Maintain counters and shelves; ensure merchandise is well displayed and stocked.
• Assist Pharmacy Department with prescription handling under supervision.

Skills

Customer service

Cash handling

Communication

Retail experience

English fluency

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

POS / cash register

Inventory management

Job description

Walgreens in Elgin, IL seeks a Customer Experience/Operations teammate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience. The role covers cashier duties, inventory upkeep, shelf merchandising, and supporting pharmacy operations under supervision.

The ideal candidate can work flexible hours, has strong English communication, and may have retail experience. PTCB certification is preferred where applicable.