Pharmacy Customer Experience Associate

Walgreens; Wauconda (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Illinois is hiring a team-oriented associate to support customer experience and pharmacy operations. You will greet customers, assist with product selection, and ring up purchases on the POS while maintaining accuracy and courtesy.

Under pharmacist supervision, you will help process prescriptions, assist with pharmacy duties, manage inventory, and ensure compliance with policies. The role offers flexible scheduling and opportunities to develop retail and healthcare skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under supervision and process prescriptions.
• Provide courteous checkout service and assist customers.
• Maintain store cleanliness and merchandising.
• Handle returns, rain checks, refunds, and exchanges.
• Enter patient and drug information in pharmacy systems.

Skills

Customer service

Cash handling

English proficiency

Tools

Pharmacy systems

Store systems

POS software

Job description

Walgreens in Illinois is hiring a team-oriented associate to support customer experience and pharmacy operations. You will greet customers, assist with product selection, and ring up purchases on the POS while maintaining accuracy and courtesy.

Under pharmacist supervision, you will help process prescriptions, assist with pharmacy duties, manage inventory, and ensure compliance with policies. The role offers flexible scheduling and opportunities to develop retail and healthcare skills.