Pharmacy Customer Experience Specialist

Walgreens; Wilmette (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Wilmette, IL is seeking an enthusiastic team member to deliver outstanding customer experiences at the register and assist the pharmacist under supervision. You will process prescriptions, maintain inventory, and help customers locate products with a friendly, efficient approach.

Flexibility to work evenings/weekends, basic math and computer skills, and prior retail exposure are preferred. PTCB certification is a nice-to-have credential, with Walgreens policy guiding dispensing

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring, and weighing medications.
• Good computer skills and familiarity with store systems.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly checkout service and assist customers at point of sale.
• Assist pharmacist under supervision with dispensing and patient information.
• Process prescriptions and use pharmacy systems accurately.
• Replenish shelves, manage inventory, and ensure displays are clean and merchandised.
• Support pharmacy operations, including scheduling workflow and handling clerical tasks.

Skills

Customer service

English proficiency

Six months experience

Math skills

Computer skills

Store inventory control

PTCB certification

Education

English fluency

Tools

POS systems

Job description

Walgreens in Wilmette, IL is seeking an enthusiastic team member to deliver outstanding customer experiences at the register and assist the pharmacist under supervision. You will process prescriptions, maintain inventory, and help customers locate products with a friendly, efficient approach.

Flexibility to work evenings/weekends, basic math and computer skills, and prior retail exposure are preferred. PTCB certification is a nice-to-have credential, with Walgreens policy guiding dispensing