Pharmacy Customer Experience Specialist

Walgreens; St. Marys (WV); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is hiring a Customer Experience associate to support pharmacy operations and in-store service. You will greet customers, assist with products, process transactions, and help maintain accurate medication fulfillment with pharmacists.

The role also involves inventory duties, display maintenance, and supporting photo services and web-order pickup. The position requires English fluency, willingness to work evenings and weekends, and preferred retail experience and PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Rings up purchases, processes transactions, and handles returns as needed.
• Maintains shelves and displays, and assists with inventory and pricing.
• Supports pharmacy workflow, entering patient and drug information and assisting pharmacists.
• Assists with store operations, including photo services and web order pickup.

Skills

customer service

math skills

computer skills

inventory control

PTCB certification

Tools

POS system

Job description

Walgreens is hiring a Customer Experience associate to support pharmacy operations and in-store service. You will greet customers, assist with products, process transactions, and help maintain accurate medication fulfillment with pharmacists.

The role also involves inventory duties, display maintenance, and supporting photo services and web-order pickup. The position requires English fluency, willingness to work evenings and weekends, and preferred retail experience and PTCB certification.