Pharmacy Customer Care Specialist

Walgreens; Niles (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Illinois seeks a customer-focused team member to support daily operations in a retail pharmacy environment. You will greet customers, assist with product questions, and ensure accurate checkout while collaborating with the pharmacy team to support prescription processing.

Role requires PTCB certification maintenance, willingness to work evenings/weekends, and strong English communication. Prior retail experience is preferred to help manage inventory and customer interactions

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Earns and maintains PTCB certification through designated program.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales and provides courteous, fair, friendly checkout service.
• Assist pharmacist under direct supervision, use pharmacy systems to obtain patient and drug info and process prescriptions.

Skills

Customer service

Cashier experience

Pharmacy workflow awareness

Teamwork

Communication

Job description

Walgreens in Illinois seeks a customer-focused team member to support daily operations in a retail pharmacy environment. You will greet customers, assist with product questions, and ensure accurate checkout while collaborating with the pharmacy team to support prescription processing.

Role requires PTCB certification maintenance, willingness to work evenings/weekends, and strong English communication. Prior retail experience is preferred to help manage inventory and customer interactions