Pharmacy Customer Experience Specialist

Walgreens Co.; Methuen (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Methuen, MA is seeking a retail associate to deliver a distinctive customer experience, operate the checkout, and assist the pharmacist under direct supervision with prescription processing using pharmacy systems.

The role emphasizes friendly customer service, adherence to store policies, and teamwork across the Pharmacy and Store teams. Friday–Sunday shifts may be required; training and certification support are provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Performs duties to maintain a clean, well-merchandised store and supports inventory and shelf management.
• Assists with pharmacy-related tasks per pharmacist instruction, including entering patient and drug information and checking for interactions.

Skills

Customer service

Cash register

Pharmacy assistance

Tools

Pharmacy systems

Job description

Walgreens Co. in Methuen, MA is seeking a retail associate to deliver a distinctive customer experience, operate the checkout, and assist the pharmacist under direct supervision with prescription processing using pharmacy systems.

The role emphasizes friendly customer service, adherence to store policies, and teamwork across the Pharmacy and Store teams. Friday–Sunday shifts may be required; training and certification support are provided.