Pharmacy Customer Experience Specialist | Flexible Schedule

Walgreens Co.; Chelmsford (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Chelmsford, MA is seeking a Customer Experience Associate to deliver a distinctive checkout experience and assist the pharmacist under supervision. You will greet customers, answer questions, process prescriptions, and help with inventory and merchandising.

Strong communication and a focus on service are essential. Flexibility to work evenings/weekends is required; prior retail experience is preferred, and PTCB certification is encouraged.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurately filling prescriptions.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification encouraged/required as applicable.

Responsibilities

• Provide courteous, friendly checkout service and assist customers on the floor.
• Assist pharmacists under supervision in processing prescriptions and entering patient information.
• Maintain counters, shelves, and displays; perform merchandising tasks.
• Enter patient and drug information in pharmacy systems and check for possible interactions.
• Handle returns, exchanges, and payments; assist with clerical duties in Pharmacy.
• Support Pharmacy Manager with inventory and workflow as directed.

Skills

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

Store systems

Job description

Walgreens Co. in Chelmsford, MA is seeking a Customer Experience Associate to deliver a distinctive checkout experience and assist the pharmacist under supervision. You will greet customers, answer questions, process prescriptions, and help with inventory and merchandising.

Strong communication and a focus on service are essential. Flexibility to work evenings/weekends is required; prior retail experience is preferred, and PTCB certification is encouraged.