Pharmacy Customer Experience Specialist

Walgreens Co.; Quincy (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a team-oriented associate in Massachusetts to support pharmacy operations and frontline customer service. You will assist pharmacists in processing prescriptions, manage cash registers, and help customers with product recommendations while maintaining store standards.

The role emphasizes compliance with pharmacy policies, excellent service, and accurate medication handling. Flexibility with schedule and strong math and computer skills are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in dispensing medications and processing prescriptions.
• Provide courteous, efficient checkout service and assist customers at points of sale.
• Manage inventory, price checks, and maintain store cleanliness and merchandising.

Skills

Customer service

Math skills

Computer skills

Inventory control

Pharmacy knowledge

Education

PTCB certification

Tools

Pharmacy systems

Cash register

Job description

Walgreens Co. is seeking a team-oriented associate in Massachusetts to support pharmacy operations and frontline customer service. You will assist pharmacists in processing prescriptions, manage cash registers, and help customers with product recommendations while maintaining store standards.

The role emphasizes compliance with pharmacy policies, excellent service, and accurate medication handling. Flexibility with schedule and strong math and computer skills are preferred.