Pharmacy Customer Experience Specialist

Walgreens Co.; Towson (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision with dispensing and patient information. The role emphasizes friendly, accurate checkout and adherence to pharmacy procedures.

Responsibilities include processing prescriptions, using pharmacy systems, and ensuring compliance with policies while maintaining inventory, merchandising, and customer service standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under direct supervision in dispensing activity and patient information handling.
• Provide courteous, efficient checkout service and assist customers with products and services.
• Maintain store cleanliness, stock, and accurate pricing; handle returns, exchanges, and inventory tasks.

Skills

Customer service

Cash handling

Pharmacy assistance

Education

PTCB certification

Job description

Walgreens Co. is seeking a Pharmacy Associate to deliver a distinctive customer experience at the register and assist the pharmacist under supervision with dispensing and patient information. The role emphasizes friendly, accurate checkout and adherence to pharmacy procedures.

Responsibilities include processing prescriptions, using pharmacy systems, and ensuring compliance with policies while maintaining inventory, merchandising, and customer service standards.