Pharmacy Customer Experience Specialist

Walgreens; Hillcrest Orchard (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Michigan, Hillcrest Orchard, is seeking a Pharmacy Support associate to assist pharmacists and deliver exceptional customer service at the register and pharmacy counters.

You will obtain patient and drug information, process prescriptions, and help maintain inventory while upholding Walgreens policies and safety standards. Training and PTCB-related development are provided to advance your pharmacy career.

Qualifications

• Requires working knowledge of pharmacy systems to assist pharmacists.
• Must be able to greet customers and handle transactions accurately.
• PTCB certification or state certification/registration required.

Responsibilities

• Assist the pharmacist under supervision in processing prescriptions.
• Enter patient and drug information into pharmacy systems.
• Provide courteous, friendly, and efficient checkout service.
• Maintain inventory and store displays; price and stock as directed.
• Handle telephone inquiries related to prescriptions.
• Support pharmacy workflow and calendar scheduling.
• Ensure compliance with pharmacy policies and Code of Conduct.
• Oversee regulatory requirements for restricted products as needed.

Skills

Customer service

Pharmacy support

Cash handling

Inventory management

Education

PTCB Certification

Tools

Pharmacy systems

Job description

Walgreens in Michigan, Hillcrest Orchard, is seeking a Pharmacy Support associate to assist pharmacists and deliver exceptional customer service at the register and pharmacy counters.

You will obtain patient and drug information, process prescriptions, and help maintain inventory while upholding Walgreens policies and safety standards. Training and PTCB-related development are provided to advance your pharmacy career.