Pharmacy Customer Experience Specialist

Walgreens; Ionia (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Michigan is seeking staff to deliver a distinctive customer experience at the point of sale and in the pharmacy. You will assist the pharmacist under supervision, process prescriptions, and provide friendly, efficient checkout service to customers.

Responsibilities include maintaining product displays, assisting with pharmacy workflows, and ensuring compliance with store policies. We value teamwork, reliability and a strong service mindset.

Qualifications

• PTCB certification required or in training.
• Experience using pharmacy systems to process prescriptions.
• Strong customer service and communication skills.

Responsibilities

• Assist pharmacists under supervision in dispensing prescriptions.
• Process prescriptions accurately using pharmacy systems.
• Provide courteous checkout service and assist customers at the store.
• Maintain counters, shelves and inventory per policy.

Skills

Customer service

Cash handling

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Michigan is seeking staff to deliver a distinctive customer experience at the point of sale and in the pharmacy. You will assist the pharmacist under supervision, process prescriptions, and provide friendly, efficient checkout service to customers.

Responsibilities include maintaining product displays, assisting with pharmacy workflows, and ensuring compliance with store policies. We value teamwork, reliability and a strong service mindset.