Pharmacy Customer Care Specialist

Walgreens; Hastings (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Hastings, MI is seeking a retail associate to help customers with products, services and checkout. You will register purchases, assist pharmacists under supervision, and ensure accurate medication processing and patient information entry.

This role emphasizes courtesy, quick service, inventory maintenance, and collaboration with the Pharmacy team. Experience in retail is preferred; PTCB certification is valued, and English fluency is required.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math and computer skills; knowledge of store inventory control preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at the register.
• Assist pharmacists under supervision in prescription processing and drug information entry.
• Process prescriptions, fill medications, and verify accuracy.
• Handle cash transactions, returns, exchanges, and related duties.
• Maintain clean, well-merchandised counters and shelves; assist with inventory.
• Support pharmacy department on inventory management and workflow.
• Provide customer service in photo area and web-pickup duties.
• Adhere to company policies and Code of Conduct.

Skills

Customer service

Math skills

Computer skills

Store inventory control

Flexible schedule

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Hastings, MI is seeking a retail associate to help customers with products, services and checkout. You will register purchases, assist pharmacists under supervision, and ensure accurate medication processing and patient information entry.

This role emphasizes courtesy, quick service, inventory maintenance, and collaboration with the Pharmacy team. Experience in retail is preferred; PTCB certification is valued, and English fluency is required.