Pharmacy Customer Care Associate

Walgreens Co.; Coldwater (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Michigan is seeking a pharmacy teammate to assist pharmacists under supervision, ensuring accurate prescription processing and patient support. You will engage customers for a positive experience and handle checkout and store duties with accuracy.

Responsibilities include using pharmacy systems to process prescriptions, maintaining inventory, and adhering to regulatory standards. This role emphasizes teamwork, professionalism, and customer-first service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior work experience with Walgreens preferred.
• Good math skills for filling prescriptions.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under direct supervision in dispensing and pharmacy tasks.
• Provide courteous, fast, and accurate customer service at checkout.
• Process prescriptions using pharmacy systems and enter patient and drug information.
• Support pharmacy department with inventory management and verification tasks.

Skills

English fluency

PTCB certification

Retail experience

Math skills

Computer skills

Inventory control

Job description

Walgreens Co. in Michigan is seeking a pharmacy teammate to assist pharmacists under supervision, ensuring accurate prescription processing and patient support. You will engage customers for a positive experience and handle checkout and store duties with accuracy.

Responsibilities include using pharmacy systems to process prescriptions, maintaining inventory, and adhering to regulatory standards. This role emphasizes teamwork, professionalism, and customer-first service.