Pharmacy Customer Experience Specialist

Walgreens; Village of Catskill (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is hiring for a position that supports customer experience at the register and assists pharmacists under supervision. The role emphasizes courteous service, efficient checkout, and helping customers find products while maintaining store standards.

Responsibilities include handling prescriptions with the pharmacist, cash handling, and contributing to accurate inventory and displays. Evening and weekend shifts are common, with opportunities to grow in retail and pharmacy support.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Strong math skills for accurate prescription counting and measurements.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Engages customers with greeting and assistance to ensure a positive experience.
• Registers customer purchases at the register, handles cash, returns, exchanges, and associated tasks.
• Assists pharmacists under supervision with entering patient and drug information and processing prescriptions.
• Maintains clean, well-merchandised counters and shelves; supports inventory and price updates.

Skills

Fluent English

Flexible schedule

Job description

Walgreens is hiring for a position that supports customer experience at the register and assists pharmacists under supervision. The role emphasizes courteous service, efficient checkout, and helping customers find products while maintaining store standards.

Responsibilities include handling prescriptions with the pharmacist, cash handling, and contributing to accurate inventory and displays. Evening and weekend shifts are common, with opportunities to grow in retail and pharmacy support.